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Answers to our most commonly asked questions. Please contact me if you have additional questions that I can answer for you.:)
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Gift Wrapping
Size of Blankies
Washing Instructions
Return Policy
Store Location
Payment Methods
Custom Orders
Materials
Shipping
Q: Gift Wrapping
Do you offer gift wrapping services???
A:
Yes, We will be happy to add an extra little touch to create a special gift packaging for an additional $5.00. A whimsical, complimentary gift enclosure card is available upon request. :)
Q: Size of Blankies
How big are your Blankies?
A:
The Blankies measure approximately 18 inches. Crib-size/Toddler Blankies measure approximately 39X46 inches.
Q: Washing Instructions
How do I wash my Blankie?
A:
Blankets are machine washable in COLD water and AIR dried. Do not bleach or use harsh chemicals.
Q: Return Policy
What is your return policy?
A:
As each Blankie is custom made to order and personalized, returns are not accepted.
Q: Store Location
Do you have a storefront? Where can I see your designs and Blankies?
A:
We are an online-only store. We do not have a physical storefront. You may view a selection of previous Blankies on the Portfolio link on our website. If you have any questions, please contact us!
Q: Payment Methods
What payment methods do you accept?
A:
You may order your Blankie online & submit payment with a credit card via Paypal. After clicking 'checkout,' you will automatically be taken to Paypal's site to pay with a credit card. You do not need a Paypal account to submit payment. Paypal securely collects credit card information and processes your order.
If you have an existing Paypal account, you may transfer money from your Paypal account, use a credit card or a bank transfer.
Please contact us if you have any problems with payment or check out. Thank you!
Q: Custom Orders
I would like a special character or message embroidered on my Blankie. Can you do this?
A:
Yes! Just describe the character or message when placing your order. We have hundreds of characters available and most likely have just what you are looking for. If we do not have the character, we will quickly contact you.
Q: Materials
What materials are your Blankies made of?
A:
Bonnies Blankies are made of 100% polyester, Minkie fabric with 100% satin backing. Each Blankie includes 28 ribbons, securely stitched around the edges.
Q: Shipping
When will my Blankie be shipped?
A:
Blankies are custom made after each order is placed and arrive within 7-10 days. Each Blankie is packaged with care and is shipped via USPS, 1st Class mail.
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Links
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© 2009 Bonnie's Blankies. All rights reserved.
No portion may be copied or redistributed in any form.
Original Illustration and Web
Design by Inkprince™
Website Project Management by RSS
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